Privacy Policy

Privacy Policy for FireLion Hosting Limited

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at support@firelion-hosting.com

At FireLion Hosting Limited, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information that is received and collected by FireLion Hosting Limited and how it is used.

 

Coverage of this Policy

This privacy policy includes firelion-hosting.com, FireLion Hosting and all subdomains within.

 

Log Files

Like many other Web sites, FireLion Hosting Limited makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

 

Google Analytics

All of the same information recorded in Log Files is also transmitted to Google Analytics. No personal identifying data is included in this type of reporting.

 

Cookies and Web Beacons

FireLion Hosting Limited does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.


FireLion Hosting Limited only shares personal information with other companies or individuals outside of FireLion Hosting Limited in the following limited circumstances:

-We have your consent.

- We require opt-in consent for the sharing of any sensitive personal information. 

- We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf.

-We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.   
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of FireLion Hosting Limited, its users or the public as required or permitted by law.

If FireLion Hosting Limited becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

 

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to FireLion Hosting Limited employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

 

 

 

Acceptable Use Policy

Acceptable Usage Policy

You will be held responsible for all actions performed by your account whether done by you or by others! If server security is compromised, the account holder is responsible for all violations of FireLion's Terms of Service (the "Terms of Service") and this Acceptable Use Policy (this "AUP"), including SPAM, and all disconnect and reconnect fees associated with violations.
The following terms constitute an agreement between you and FireLion Hosting Limited ("FireLion"). This AUP governs your use of the services provided by FireLion (the "Services").

BY USING THE SERVICES YOU SIGNIFY THAT YOU AGREE TO THIS AUP.

 

Statement of Purpose

The Primary Purpose of FireLion is to provide our clients with the resources necessary to put their internet services online reliably in a lightning fast, high availability environment that responds quickly to each client's individual needs.

 

Regarding Ultimate Liability

The client is ultimately responsible for individual server security. FireLion disclaims all liability for server content.

 

Network Misuse

All clients are allowed access to the public and private network; however misuse of the network in any way, including interference, will result in a violation of this AUP. All violations of this AUP shall be subject to review by FireLion, and an appropriate course of action shall be taken as determined by FireLion in its sole discretion. Proper use of public network must comply with all local, state, and federal laws. Clients assume full liability for all content which they place on the server. Content displaying or transferring acts of copulation or exposed genitalia is prohibited, regardless of context. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting is deemed a violation of this AUP.

 

Sabotage

Any type of sabotage, regardless of intention, shall be grounds for termination of an account. This includes but is not limited to abuse of the remote reboot system by using it multiple times in a very short amount of time for improper reasons.

 

Network Security

Clients are required and obligated to maintain all security on their servers. Any and all additional charges that are incurred due to client lack of monitoring or security are the responsibility of the client.

 

 

Monitoring Policy

FireLion does not actively monitor the content on its servers. Dedicated server content will only be reviewed upon complaint. Content that does not violate local, state and federal law or this AUP or the Terms of Service is deemed in compliance and shall remain intact. If content is deemed to be in violation of this AUP or the Terms of Service, it shall be reviewed by FireLion, and a course if action shall be taken to correct the problem, which may result in termination of the account or service.

 

Blacklist Policy

If any client or any third-party user that is a customer of our client uses FireLion services, network, or its physical infrastructure in a manner that causes FireLion, or any IP addresses issued by FireLion to be "blacklisted" or "blocked", FireLion reserves the right to suspend or terminate services of such client and/or suspend or terminate the access to services, network, and/or its physical infrastructure. Operating FireLion service on behalf of, or in connection with or reselling any service to persons or firms listed in the Spamhaus Register of Known Spam Operations database at www.spamhaus.org shall constitute a violation of this AUP.

 

IP Addresses

All IPs addresses issued by FireLion are the sole property of FireLion. Clients retain no ownership rights to any IP addresses issued by FireLion. Clients may not transfer IPs from FireLion. Any client purchasing over 16 IP addressed in addition to their server may be required to submit ARIN justification forms as well as submit to additional terms depending on the number of IP addresses desired. For more information about IP Addresses, please contact sales@FireLion.net.

 

IRC/Bittorrent/P2P

IRC Usage shall be allowed unless such usage is abused or creates or enhances any type of problem(s) with FireLion's services or network. It is also deemed a violation of this AUP if it is determined that IRC is the cause or root of a service interruption to other users. Clients may not operate and maintain IRC servers which connect to global IRC networks such as Undernet, EFnet and DALnet. Use of IRC plug-ins, scripts, add-ons, clones or other software designed to disrupt or deny service to other users is prohibited. If a client's IRC servers are frequently compromised or attract denial of service or distributed denial of service attacks that disrupt or deny service to other clients or users, then FireLion may null-route, filter, suspend, or terminate that client's service. FireLion allows the use of both Peer to Peer as well as Bit Torrent, but we do not permit the transfer of illegal content.

 

Law Enforcement

FireLion may be required by law to submit client information to law enforcement officials, when presented with a valid subpoena from a court with proper jurisdiction. In such event, the information requested is disclosed as directed pursuant to the subpoena. The safety and privacy of any client will only be compromised by the court order of a subpoena. FireLion will notify the client of the information request as allowed by the subpoena.

 

Violation Claims

Any Claim of Violation of this AUP that is being submitted by a third party must include the name and contact information of the complaining party, the IP address from which the alleged complaint originated, and a description of the violation. This AUP applies to all users of servers provided by FireLion, including without limitation the customers, clients and other users of our clients.
FireLion reserves the right, at its sole discretion, to refuse new service to any individual, group, or business. FireLion also retains the right to discontinue service for any client for any reason or no reason and at any time, including without limitation for violation of this AUP.